Privacy Policy

Last updated: 22 August 2026

MM Private Transport Milano is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or use our chauffeur and private transport services.

This Privacy Policy is provided in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), and applicable Italian data protection legislation.

1. Data Controller

The Data Controller responsible for the processing of your personal data is:

MM Private Transport Milano
Via Ugo Foscolo 9/G
26866 Sant'Angelo Lodigiano (LO)
Italy

Email: personaldriver@mmprivatetransport.com
Website: www.mmprivatetransport.com

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us using the email address above.

2. Personal Data We May Collect

Depending on how you interact with us, we may collect and process the following categories of personal data:

• Full name

• Email address

• Telephone number

• Pick-up and destination information

• Date and time of the requested service

• Flight number, where provided

• Vehicle preference

• Number of passengers

• Information contained in special requirements or messages

• Booking and communication history

• Payment or invoicing information, where applicable

• Technical information relating to your use of our website, where applicable

Please do not provide unnecessary sensitive personal information through the booking form or special requirements field.

3. Why We Process Your Personal Data

We may process your personal data for the following purposes:

Booking and providing our services

We process your information to:

• Receive and evaluate your booking request

• Contact you regarding your requested service

• Confirm, organise and provide chauffeur or private transport services

• Manage vehicle and driver arrangements

• Respond to special requirements relating to your journey

• Provide customer support

• Manage cancellations, changes or other requests relating to your booking

The legal basis for this processing is the performance of a contract or the taking of steps at your request before entering into a contract.

Communication

We may use your contact details to communicate with you regarding your booking, transport service, enquiry or other request.

The legal basis is the performance of a contract, steps taken at your request before entering into a contract, or our legitimate interest in providing efficient customer service.

Legal, accounting and administrative obligations

We may process and retain certain information where necessary to comply with applicable legal, accounting, tax or regulatory obligations.

Protection of our rights and security

Where necessary, we may process personal data to protect our company, customers, employees, drivers and legal rights, including the prevention of fraud, misuse or security incidents.

The legal basis for this processing may include our legitimate interests or compliance with legal obligations.

4. Special Requirements

The “Special Requirements” section of our booking form is intended to allow you to provide information necessary for the proper organisation of your requested service.

Please provide only information that is relevant to your booking. We ask you not to submit unnecessary special category or sensitive personal data unless it is genuinely required for the provision of the requested service.

5. Who May Receive Your Personal Data

Your personal data may be shared, where necessary, with trusted service providers and partners involved in operating our business and providing the requested service, including:

• Chauffeurs or transport personnel assigned to your service

• Booking and communication service providers

• Website hosting and technical service providers

• Payment providers, where applicable

• Accounting, legal or professional advisers

• Authorities or public bodies where disclosure is required by law

We only share personal data where necessary and appropriate for the relevant purpose.

Service providers processing personal data on our behalf may be required to process such data in accordance with applicable data protection laws and our instructions.

6. International Data Transfers

MM Private Transport Milano may use service providers located within or outside the European Economic Area (“EEA”).

Where personal data are transferred outside the EEA, we will take appropriate measures required by applicable data protection law to ensure that your personal data receives an adequate level of protection.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes for which it was collected, including:

• The time necessary to manage and provide the requested service

• The time necessary to respond to enquiries or resolve disputes

• The period required by applicable legal, tax or accounting obligations

• The period necessary to protect or establish legal claims

After the applicable retention period, personal data will be deleted, anonymised or securely archived where permitted or required by law.

8. Your Rights

Under the GDPR, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete personal data

• Request deletion of your personal data in certain circumstances

• Request restriction of the processing of your personal data

• Object to certain processing of your personal data

• Request the portability of personal data where applicable

• Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us at:

personaldriver@mmprivatetransport.com

We may request additional information to verify your identity before responding to your request.

You also have the right to lodge a complaint with the competent data protection supervisory authority.

In Italy, the competent supervisory authority is the Garante per la protezione dei dati personali.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be necessary for the technical operation, security and functionality of the website. Other cookies or tracking technologies, including analytics or marketing technologies, may be used only where permitted by applicable law and, where required, after obtaining the appropriate consent.

Where applicable, additional information regarding cookies and similar technologies will be provided through our Cookie Policy or cookie consent mechanism.

10. Website and Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review the privacy policies of any external website or service before providing personal information.

11. Data Security

We take appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

12. Children

Our services and website are not specifically intended for children acting independently. Where personal data relating to a minor is provided in connection with a transport booking, it must be provided by or with the appropriate authority of the parent, legal guardian or other authorised person.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or data processing practices.

Any updated version will be published on this page together with the revised “Last updated” date.

14. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

MM Private Transport Milano

Email: personaldriver@mmprivatetransport.com
Website: www.mmprivatetransport.com